FBA Shipment Lost, Shipment ID: FBA18D9HVYZ1
Hi Amazon Team
1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on September 7, 2024 (Shipment ID: FBA18D9HVYZ1).
2. A case (16348599851) has already been created to address the matter, but we have not received any updates or resolution.
3. It appears that our shipment has been lost by Amazon, and we are concerned that this issue has not been properly addressed.
4. Given the lack of response and the fact that the shipment appears to be lost, we urgently request reimbursement for the missing inventory.
Thanks
FBA Shipment Lost, Shipment ID: FBA18D9HVYZ1
Hi Amazon Team
1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on September 7, 2024 (Shipment ID: FBA18D9HVYZ1).
2. A case (16348599851) has already been created to address the matter, but we have not received any updates or resolution.
3. It appears that our shipment has been lost by Amazon, and we are concerned that this issue has not been properly addressed.
4. Given the lack of response and the fact that the shipment appears to be lost, we urgently request reimbursement for the missing inventory.
Thanks
5 replies
Dominic_Amazon
Hi @Seller_DDZ9N3ED7s4Hw,
Dominic from Amazon here, happy to help. I can see the team is still working with you on this in the case ending in 9851. Please continue working with the team there.
Best,
Dominic