Need help: Bank statement from Payoneer for verification
Need help: Bank statement from Payoneer for verification
Dear members and moderators, I have a problem with verifying my bank account for the deposit method when providing a bank statement from Payoneer, which is an official partner of Amazon.
Payoneer provides a bank statement as a PDF file that is downloaded directly from the Payoneer application.
My question is: do I need to print this statement on a printer and then photograph or scan it in high resolution for verification or can I provide the original PDF file of the statement?
After the first attempt at verification, my statement was rejected and they sent me a guide on uploading documents, which has 4 points. One of the points states that the statement MUST NOT be a screenshot. That's why I asked the question above. Could this be a problem?
Need help: Bank statement from Payoneer for verification
Need help: Bank statement from Payoneer for verification
Dear members and moderators, I have a problem with verifying my bank account for the deposit method when providing a bank statement from Payoneer, which is an official partner of Amazon.
Payoneer provides a bank statement as a PDF file that is downloaded directly from the Payoneer application.
My question is: do I need to print this statement on a printer and then photograph or scan it in high resolution for verification or can I provide the original PDF file of the statement?
After the first attempt at verification, my statement was rejected and they sent me a guide on uploading documents, which has 4 points. One of the points states that the statement MUST NOT be a screenshot. That's why I asked the question above. Could this be a problem?
15 replies
Connor_Amazon
Hi @Seller_GqCRDxvk6NqwX
Connor from Amazon here, you will need to upload the PDF file itself, which will work. I'd avoid taking photos of the statement.
Make sure the full account number, your name and address are visible.
Best,
Connor
