Account deactivated and vacation mode but still being charged
it’s been a year since my account was deactivated and was not able to activate no matter what letter and appeal I sent! I felt like Amazon was not listening to me. Then I put my account on vacation mode since I can’t sell anyways, deleted my inventory and I am still receiving returns that I don’t even sell??? Now the huge problem is that they have been charging me 600++ dollars of fees for what?? I have written many times to deactivate my account since I cant do anything. I can’t click anything to deactivate my account. On my own. am beginning to think that this is my worst nightmare. I lost a lot of money!! Pease help?????
Account deactivated and vacation mode but still being charged
it’s been a year since my account was deactivated and was not able to activate no matter what letter and appeal I sent! I felt like Amazon was not listening to me. Then I put my account on vacation mode since I can’t sell anyways, deleted my inventory and I am still receiving returns that I don’t even sell??? Now the huge problem is that they have been charging me 600++ dollars of fees for what?? I have written many times to deactivate my account since I cant do anything. I can’t click anything to deactivate my account. On my own. am beginning to think that this is my worst nightmare. I lost a lot of money!! Pease help?????
5 replies
Seller_OvL8C4BJWiuS9
If your account was deactivated you can't put it on vacation, you can't remove inventory, so what you are saying doesn't make sense.
Seller_LImVvUWeyiCfQ
If you have a Professional account, you also need to downgrade it to an Individual or Amazon will continue to charge the monthly Professional fee.
Your account is already deactivated. If you mean close your account, a deactivated account can't be closed.
LeviDylan_Amazon
Hello @Seller_nwpVYFgQkBjXi,
Thank you for posting on the Forums.
I see that you have concerns with the fees being charged to you after your account was deactivated and you would like assistance on how to stop the fees from incurring.
@Seller_LImVvUWeyiCfQ is correct here. You will need to downgrade your account to individual to stop the monthly fees. You can find how to do this in the following help page...
--Switch to an Individual selling plan
Your account is already deactivated. If you mean close your account, a deactivated account can't be closed.
@Seller_LImVvUWeyiCfQ is also correct here. A deactivated selling account cannot be closed. You must resolve all outstanding account issues before you can successfully close an account. That information can be found here.
Have you attempted to downgrade your account as of yet? If so, was it successful?
If you have any additional questions, please feel free to reach back out. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
