Listing Quantity Keep Changing
Hello everyone,
I share a listing with someone else and they keep changing the listing quantity to an incorrect amount that does not exist on the market. I only found out the listing was changed because I received a suspicious message that I believe was the other seller telling me I am trying to "trick" buyers by sending them a smaller quantity and was asking me how much I have sold already. Right when I removed my inventory, the other seller started selling ( and I couldn't until the listing was changed back). I don't know how many customers brought my product expecting way more in quantity (400 instead of 100). I just had a customer message me about missing quantity and I don't know what to do. Amazon does not even notify me when changes are being made. This other seller I feel is trying to sabotage me. This same seller also changed the quantity for my other listings as well. I contacted Amazon and they said nothing can really be done.
Listing Quantity Keep Changing
Hello everyone,
I share a listing with someone else and they keep changing the listing quantity to an incorrect amount that does not exist on the market. I only found out the listing was changed because I received a suspicious message that I believe was the other seller telling me I am trying to "trick" buyers by sending them a smaller quantity and was asking me how much I have sold already. Right when I removed my inventory, the other seller started selling ( and I couldn't until the listing was changed back). I don't know how many customers brought my product expecting way more in quantity (400 instead of 100). I just had a customer message me about missing quantity and I don't know what to do. Amazon does not even notify me when changes are being made. This other seller I feel is trying to sabotage me. This same seller also changed the quantity for my other listings as well. I contacted Amazon and they said nothing can really be done.
1 reply
Glenn_Amazon
Hi there @Seller_aZRFnXpZEMoEC,
Thank you for reaching out with this issue with your product quantities and product detail page information. I'd like to review your previous case and see what options exist to escalate this issue. Can you please reply with your most recent Seller Support Case on this issue?
-Glenn