Blocking Buyer Messages whilst on Holiday
I noticed that Holiday settings do not allow you to stop receiving messages from buyers whilst you are away. Are there any other Amazon settings that temporarily close your account and block buyers from sending messages?
Blocking Buyer Messages whilst on Holiday
I noticed that Holiday settings do not allow you to stop receiving messages from buyers whilst you are away. Are there any other Amazon settings that temporarily close your account and block buyers from sending messages?
3 replies
Seller_ZJhFeE3tNKzfh
Nope, not for buyer messages - and you would still be expected to respond to them within the time frame - so it does leave you open to getting A-Z claims....
Seller_hOZNPw7G8FIjl
I set an out of office message on my email account and it counts as a reply (didn't used to though)
Seller_d8YGbIjNqwFxn
You can't and ignoring messages until you get back from Holiday will likely result in negative feedback and A-Z Claims.
What I do when I am on holiday is allocate half an hour per morning to check my messages and respond to them. Has always worked okay for me and is not really too time consuming or interrupt things too much.
