Unauthorized brand name and listing title change in Canada store please help.
Please help needed here my brand name and listing title have been changed for one of my ASINS in the Canada store. This is urgent please help. I contact seller support who said they have corrected the title and asked me to contact brand registry to solve the brand name change issue. I came here because want to see how the resolution of the issue can be quicker. The case log id with seller support is 14597320491
Unauthorized brand name and listing title change in Canada store please help.
Please help needed here my brand name and listing title have been changed for one of my ASINS in the Canada store. This is urgent please help. I contact seller support who said they have corrected the title and asked me to contact brand registry to solve the brand name change issue. I came here because want to see how the resolution of the issue can be quicker. The case log id with seller support is 14597320491
1 reply
Dougal_Amazon
Hello @Seller_MVKlnJXUTVE2L,
My name is Dougal from the Community Manager Team and I would be happy to assist. Thank you for providing the case ID and I do see that Seller Support was able to fix the issue within a few hours.
They provided instruction in that case on how to contact the Brand Registry support team directly so in the future, if you experience this same issue, you can follow those steps. And of course, the Forums community is always happy to assist as well.
Best, Dougal
