Not getting access to Premium A+ despite meeting all the requirments
Hello,
We can't get access to Premium A+ content despite meeting all the requirements. Brand story is uploaded to all the products in the catalogue mapped under our brand. We have more than 15 A+ projects approved in the last year.
We raised a case and they replied Amazon grants access every month, but in Seller Central they clearly state access is granted every Friday.
Can you please help with this?
Thanks
Not getting access to Premium A+ despite meeting all the requirments
Hello,
We can't get access to Premium A+ content despite meeting all the requirements. Brand story is uploaded to all the products in the catalogue mapped under our brand. We have more than 15 A+ projects approved in the last year.
We raised a case and they replied Amazon grants access every month, but in Seller Central they clearly state access is granted every Friday.
Can you please help with this?
Thanks
1 reply
Seller_U7rSJAwPNI3zZ
If you're not getting access to Premium A+ content despite meeting all requirements, it might be a system error. Double-check your brand and content approvals, then follow up with Seller Support to clarify the access schedule and resolve the issue.