My account has been deactivated need help
Hello
Dear Support Team
I hope this message finds you well.
I am writing to formally raise a concern regarding the status of my account, which has remained inactive for the past two weeks despite multiple assurances from your support team.
I have contacted several customer service representatives, all of whom have informed me that the verification processes for my account were successfully completed. I was consistently told that my account would be reactivated within a maximum of 72 hours. However, as of today, no progress has been made, and my account remains inaccessible.
I received this email 5 times
Your information is verified – Start selling on Amazon now
While each representative has assured me that there are no issues with my account and that it will be activated shortly, I must express that I am losing confidence in these responses due to the ongoing delay.
Therefore, I kindly request that a detailed and thorough investigation be conducted into this matter. I would greatly appreciate any assistance you can provide in ensuring that this issue is resolved as soon as possible.
Thank you in advance for your attention to this matter. I look forward to your prompt response.
@Julia_Amzn@Julia_Amazon@Ash_AMZ @Sarah_Amzn
My account has been deactivated need help
Hello
Dear Support Team
I hope this message finds you well.
I am writing to formally raise a concern regarding the status of my account, which has remained inactive for the past two weeks despite multiple assurances from your support team.
I have contacted several customer service representatives, all of whom have informed me that the verification processes for my account were successfully completed. I was consistently told that my account would be reactivated within a maximum of 72 hours. However, as of today, no progress has been made, and my account remains inaccessible.
I received this email 5 times
Your information is verified – Start selling on Amazon now
While each representative has assured me that there are no issues with my account and that it will be activated shortly, I must express that I am losing confidence in these responses due to the ongoing delay.
Therefore, I kindly request that a detailed and thorough investigation be conducted into this matter. I would greatly appreciate any assistance you can provide in ensuring that this issue is resolved as soon as possible.
Thank you in advance for your attention to this matter. I look forward to your prompt response.
@Julia_Amzn@Julia_Amazon@Ash_AMZ @Sarah_Amzn
2 replies
Pablo_Amazon
Hello @Seller_F9SZwj2hzDygQ,
Thank you for reaching out and sharing your concern.
We understand how important it is for sellers to have timely access to their accounts, and we truly appreciate your patience throughout this process. Please note that your account is currently under review. While we recognize the inconvenience caused by the delay, each review can vary in complexity, and we are unable to provide a specific timeline at this stage.
Rest assured, the relevant team is working to complete the process as efficiently as possible. If any additional information is needed, we will reach out to you directly.
We appreciate your continued understanding.
Kind regards,
Pablo_Amazon
