Shipments sent to Amazon via UPS with proof of delivery - Amazon claiming no record of delivery

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Seller_rluydfDQ8rGNc

Shipments sent to Amazon via UPS with proof of delivery - Amazon claiming no record of delivery

As per title. Despite providing Amazon proof of delivery, I am stuck in a repeated loop of Amazon claiming that they have no record of delivery. It is always the same copy/ paste response.

Need a mod to intervene as we've been going around the same loop for weeks now.

Case ID's 10449315632 and 10449039232

@Spencer_Amazon@Julia_Amazon

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Tags:Ship to FC
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Seller_rluydfDQ8rGNc

Bump for mods

@Winston_Amazon@Julia_Amazon@Spencer_Amazon

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Seller_rluydfDQ8rGNc

@Winston_Amazon@Julia_Amazon@Spencer_Amazon @JiAlex_Amazon@Simon_Amazon@Ezra_Amazon

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Roberto_Amazon

Hello! @Seller_rluydfDQ8rGNc

This is Roberto. Thank you for using the Forums, I noticed that the shipments included in the cases you shared belong to Germany and France marketplaces, respectively.

We highly encourage you to open a new thread in the appropriate marketplaces where the issue is occurring. One of our Community Managers assigned to those marketplaces will follow up and determine next steps.

Regards,

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