Shipments sent to Amazon via UPS with proof of delivery - Amazon claiming no record of delivery
As per title. Despite providing Amazon proof of delivery, I am stuck in a repeated loop of Amazon claiming that they have no record of delivery. It is always the same copy/ paste response.
Need a mod to intervene as we've been going around the same loop for weeks now.
Case ID's 10449315632 and 10449039232
@Spencer_Amazon@Julia_Amazon
Shipments sent to Amazon via UPS with proof of delivery - Amazon claiming no record of delivery
As per title. Despite providing Amazon proof of delivery, I am stuck in a repeated loop of Amazon claiming that they have no record of delivery. It is always the same copy/ paste response.
Need a mod to intervene as we've been going around the same loop for weeks now.
Case ID's 10449315632 and 10449039232
@Spencer_Amazon@Julia_Amazon
8 replies
Seller_rluydfDQ8rGNc
Bump for mods
@Winston_Amazon@Julia_Amazon@Spencer_Amazon
Seller_rluydfDQ8rGNc
@Winston_Amazon@Julia_Amazon@Spencer_Amazon @JiAlex_Amazon@Simon_Amazon@Ezra_Amazon
Roberto_Amazon
Hello! @Seller_rluydfDQ8rGNc
This is Roberto. Thank you for using the Forums, I noticed that the shipments included in the cases you shared belong to Germany and France marketplaces, respectively.
We highly encourage you to open a new thread in the appropriate marketplaces where the issue is occurring. One of our Community Managers assigned to those marketplaces will follow up and determine next steps.
Regards,
