Buy Box Problem Continues-Now Affecting More Top-Selling Multiple ASINs – Even After Support Update
Hi Moderators,
@Spencer_Amazon @Ezra_Amazon @Sarah_Amzn @Simon_Amazon
I’m reaching out again as we’re still facing an issue that was supposedly resolved earlier. I had previously raised a case regarding some ASINs, and the response from support was that they had already been updated. However, the issue is still ongoing – and now, several new ASINs are affected as well.
B0B51NYZF3
B0CVL9N51G
B0DCZRY2KJ
B0979HN8L5
B0CTCV1V2J
B0CTCP13WJ
These are some of our top-selling products, and we’ve never experienced anything like this before. It's beginning to impact our sales and operations significantly.
I’ve included the original ASINs in a past discussion (which has now been marked as resolved), but this new update includes additional ASINs that were not covered in the original post.
Could a moderator please review this again? It looks like the issue is spreading, and we really need a permanent solution.
Buy Box Problem Continues-Now Affecting More Top-Selling Multiple ASINs – Even After Support Update
Hi Moderators,
@Spencer_Amazon @Ezra_Amazon @Sarah_Amzn @Simon_Amazon
I’m reaching out again as we’re still facing an issue that was supposedly resolved earlier. I had previously raised a case regarding some ASINs, and the response from support was that they had already been updated. However, the issue is still ongoing – and now, several new ASINs are affected as well.
B0B51NYZF3
B0CVL9N51G
B0DCZRY2KJ
B0979HN8L5
B0CTCV1V2J
B0CTCP13WJ
These are some of our top-selling products, and we’ve never experienced anything like this before. It's beginning to impact our sales and operations significantly.
I’ve included the original ASINs in a past discussion (which has now been marked as resolved), but this new update includes additional ASINs that were not covered in the original post.
Could a moderator please review this again? It looks like the issue is spreading, and we really need a permanent solution.
1 reply
Kai_Amazon
Hi @Seller_k30YWsQiqkgzb,
Thank you for reaching out regarding your Buy Box concerns. I'm Kai, community manager. Could you please provide previous case ID?
Best,
Kai