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Seller_Z4afwU3JKODnO

Missing Money - After account was Reinstated?

Hi,

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

Best,

PresidentGold

25 views
2 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
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user profile
Seller_Z4afwU3JKODnO

Missing Money - After account was Reinstated?

Hi,

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

Best,

PresidentGold

Tags:Account Health, Deactivated, Seller Support, Suspended
00
25 views
2 replies
Reply
2 replies
user profile
Emet_Amazon

Hello @Seller_Z4afwU3JKODnO,

Thank you for posting your concerns with your funds.

user profile
Seller_Z4afwU3JKODnO

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

View post

I am glad to hear that your account was reinstated, as for offering support on the release of funds I can recommend that you email our disbursement teams, following the guidance in our funds withholding policy. They should be able to provide more guidance.

I am additionally passing this concern to our community managers to review the situation as well. If they can provide additional information or guidance, they will follow up with you here.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Nano_Amazon

Hello @Seller_Z4afwU3JKODnO

Thanks for contacting Amazon Forums. Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

I look forward to hearing from you.

Have a great day!

Nano

00
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user profile
Seller_Z4afwU3JKODnO

Missing Money - After account was Reinstated?

Hi,

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

Best,

PresidentGold

25 views
2 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
Reply
user profile
Seller_Z4afwU3JKODnO

Missing Money - After account was Reinstated?

Hi,

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

Best,

PresidentGold

Tags:Account Health, Deactivated, Seller Support, Suspended
00
25 views
2 replies
Reply
user profile

Missing Money - After account was Reinstated?

by Seller_Z4afwU3JKODnO

Hi,

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

Best,

PresidentGold

Tags:Account Health, Deactivated, Seller Support, Suspended
00
25 views
2 replies
Reply
2 replies
2 replies
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user profile
Emet_Amazon

Hello @Seller_Z4afwU3JKODnO,

Thank you for posting your concerns with your funds.

user profile
Seller_Z4afwU3JKODnO

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

View post

I am glad to hear that your account was reinstated, as for offering support on the release of funds I can recommend that you email our disbursement teams, following the guidance in our funds withholding policy. They should be able to provide more guidance.

I am additionally passing this concern to our community managers to review the situation as well. If they can provide additional information or guidance, they will follow up with you here.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Nano_Amazon

Hello @Seller_Z4afwU3JKODnO

Thanks for contacting Amazon Forums. Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

I look forward to hearing from you.

Have a great day!

Nano

00
Follow this discussion to be notified of new activity
user profile
Emet_Amazon

Hello @Seller_Z4afwU3JKODnO,

Thank you for posting your concerns with your funds.

user profile
Seller_Z4afwU3JKODnO

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

View post

I am glad to hear that your account was reinstated, as for offering support on the release of funds I can recommend that you email our disbursement teams, following the guidance in our funds withholding policy. They should be able to provide more guidance.

I am additionally passing this concern to our community managers to review the situation as well. If they can provide additional information or guidance, they will follow up with you here.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Emet_Amazon

Hello @Seller_Z4afwU3JKODnO,

Thank you for posting your concerns with your funds.

user profile
Seller_Z4afwU3JKODnO

I recently had my account reinstated after 70+ days. When my account was initially deactivated it was in the process of transferring money. The transfer was canceled due to the deactivation. Also I had over 3k reserves on hold while I was addressing the deactivation that seems to be missing as well.

Can a mod step in and assist me with step or actions I may need to take to also address this issue?

View post

I am glad to hear that your account was reinstated, as for offering support on the release of funds I can recommend that you email our disbursement teams, following the guidance in our funds withholding policy. They should be able to provide more guidance.

I am additionally passing this concern to our community managers to review the situation as well. If they can provide additional information or guidance, they will follow up with you here.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Reply
user profile
Nano_Amazon

Hello @Seller_Z4afwU3JKODnO

Thanks for contacting Amazon Forums. Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

I look forward to hearing from you.

Have a great day!

Nano

00
user profile
Nano_Amazon

Hello @Seller_Z4afwU3JKODnO

Thanks for contacting Amazon Forums. Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

I look forward to hearing from you.

Have a great day!

Nano

00
Reply
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