[WARNING] Product Category at risk of suspension due to VTR requirement
WARNING] Product Category at risk of suspension due to VTR requirement
Please what does this even mean?
[WARNING] Product Category at risk of suspension due to VTR requirement
WARNING] Product Category at risk of suspension due to VTR requirement
Please what does this even mean?
3 replies
Seller_kNAboD6kRgVt7
Your VTR rate must stay at 95% or better. You can download a report that will tell you which shipment(s) are in violation. The Amazon bots seem to do rounds of strict enforcement of this. All you need to do is keep shipping with valid tracking numbers and the rate will come back up as you sell product. I had one today as well, I had put in an extra digit when confirming. So I'm down to 93%. I have been as low as 33% (long story) and not gotten deactivated, or even that warning. (My opinion only. Just double check your shipments in case something has gone totally wrong for you.)
Seller_y7W9ccUlauftE
This is a warning that VTR for a category of items is low, and amazon may suspend you from selling items in that category if the VTR does not improve. You are still allowed to sell in other categories where your VTR is still okay.
Categories: sellercentral.amazon.ca/help/hub/reference/G200332540
Lucre_Amzn
Hello @Seller_GUIjRnJj8v9U9
Thank you for contacting Amazon forums, this is Lucre, and I'm happy to assist you.
This notification is part of our policy and requirement to maintain a valid tracking rate higher than 95% at a product category level.
Please review our policy and recommendations to prevent listing suspensions in the link below:
Hope this helps!
Regards,
Lucre_Amazon