Inventory Problem - Reserved Status - Out of Stock Situation
Hello ;
Our product is in stock for about 3 months. But we couldn't sell a single item yet because the items are always in Reserved status and thus out of stock!
How can I fix this problem ? This product has an expiration date. I have reported this issue 10 times but nothing happened. I just received answers with no use . Latest is with number 9976056312. Can any one help ?
ASIN : B0CRY1CSHV
Thank you.
Inventory Problem - Reserved Status - Out of Stock Situation
Hello ;
Our product is in stock for about 3 months. But we couldn't sell a single item yet because the items are always in Reserved status and thus out of stock!
How can I fix this problem ? This product has an expiration date. I have reported this issue 10 times but nothing happened. I just received answers with no use . Latest is with number 9976056312. Can any one help ?
ASIN : B0CRY1CSHV
Thank you.
15 replies
Seller_mS10UjVYuuGor
Your going to have trouble with that, the description states it to be 'for professional contractors' and Amazon policy is not to sell products that are restricted to professional use only. There is a nuance that the product could potentially be used by a competent DIYer but Amazon can't vet their customers so are likely to be cautious.
Sakura_Amazon_
Hello @Seller_HHJY2W094TODy,
Did you get any updates regarding your ASIN?
As I see it right now, it has FC processing status.
Regards,
Sakura
Sakura_Amazon_
@Seller_HHJY2W094TODy,
I have contacted the relevant Partner Team to review your case.
I will keep you updated.
Regards,
Sakura
Sakura_Amazon_
Hello @Seller_HHJY2W094TODy,
I am coming back with an update. The Team is working on solving your issue, and they have contacted you via case number 10155947262.
Please continue working with them there.
Could you confirm to me if you have access to the case?
Regards,
Sakura