Absolutely terrible Tech Support. Please help!
Long story short:
I have few products deactivated due to incorrect bullet points (as per Account Health Support). I have fixed all the violations and the notification from the Account Health have disappeared but products are not activated. I was giving hundreds calls to Account Health and they say I need to talk to Seller Support team.. When I get in touch with seller support team - they say I need to talk to account health team. Back and forth.. So tired. No-one of the teams wants to help me. I am very tired of this. Please help. Case ID: 17396576951
Absolutely terrible Tech Support. Please help!
Long story short:
I have few products deactivated due to incorrect bullet points (as per Account Health Support). I have fixed all the violations and the notification from the Account Health have disappeared but products are not activated. I was giving hundreds calls to Account Health and they say I need to talk to Seller Support team.. When I get in touch with seller support team - they say I need to talk to account health team. Back and forth.. So tired. No-one of the teams wants to help me. I am very tired of this. Please help. Case ID: 17396576951
4 replies
Roxy_Amazon
Dear @Seller_P64PXTq0upfFx,
I hope this message finds you well. I wanted to personally update you regarding your case. I'd like to inform you that we've flagged your issue to a higher level of investigation.
Our team is actively working on reaching a resolution. In the meantime, if you receive any updates or require further assistance, please don't hesitate to reach out to us. We remain committed to addressing your concerns thoroughly.
We appreciate your patience as we work to resolve this matter.
Best regards,
-Roxy
