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Seller_P9l8OLhQKhiuP

Getting Error Message when I try to create removal order

Hello - I am trying to create a removal order for stranded inventory but every time I try, I get an error message in red that pops up on a separate window saying "An error occured. Please try again"

I have cleared cookies & cache, tried a different browser and incognito window - still getting the same issue.

I am being charged for aged inventory & now they are charging overage fees as well - I am desperate to dispose of this inventory so I can stop paying so much. Can someone please help me with this issue? Screenshot of the error is below.

img

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2 replies
Tags:Inventory
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Seller_P9l8OLhQKhiuP

Getting Error Message when I try to create removal order

Hello - I am trying to create a removal order for stranded inventory but every time I try, I get an error message in red that pops up on a separate window saying "An error occured. Please try again"

I have cleared cookies & cache, tried a different browser and incognito window - still getting the same issue.

I am being charged for aged inventory & now they are charging overage fees as well - I am desperate to dispose of this inventory so I can stop paying so much. Can someone please help me with this issue? Screenshot of the error is below.

img

Tags:Inventory
00
62 views
2 replies
Reply
2 replies
user profile
Seller_P9l8OLhQKhiuP

@Topher_AmazonHi Topher - the other post I made got locked and I could not reply there.

I am not able to submit a case because my profile is deactivated. I've been submitting appeals for the past 6 months, but in the meantime I just want to dispose of all my inventory so I'm not being charged per month. Could you help me out with this error I'm getting? I've tried clearing cache & cookies, using an incognito tab, and a different browser - I get the same error message everytime when I try to create a removal order.

10
user profile
Bryce_Amazon

Greetings,

The inability to complete the removal is likely due to your account deactivation. I recommend working with our Account Health Specialist team here in the forums to discuss resolving your account issues, and then tackling the removal. You can create a thread within the Account Health section the forums to get in touch with them. Be sure to include all relevant details related to your issue!

- Bryce

00
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Seller_P9l8OLhQKhiuP

Getting Error Message when I try to create removal order

Hello - I am trying to create a removal order for stranded inventory but every time I try, I get an error message in red that pops up on a separate window saying "An error occured. Please try again"

I have cleared cookies & cache, tried a different browser and incognito window - still getting the same issue.

I am being charged for aged inventory & now they are charging overage fees as well - I am desperate to dispose of this inventory so I can stop paying so much. Can someone please help me with this issue? Screenshot of the error is below.

img

62 views
2 replies
Tags:Inventory
00
Reply
user profile
Seller_P9l8OLhQKhiuP

Getting Error Message when I try to create removal order

Hello - I am trying to create a removal order for stranded inventory but every time I try, I get an error message in red that pops up on a separate window saying "An error occured. Please try again"

I have cleared cookies & cache, tried a different browser and incognito window - still getting the same issue.

I am being charged for aged inventory & now they are charging overage fees as well - I am desperate to dispose of this inventory so I can stop paying so much. Can someone please help me with this issue? Screenshot of the error is below.

img

Tags:Inventory
00
62 views
2 replies
Reply
user profile

Getting Error Message when I try to create removal order

by Seller_P9l8OLhQKhiuP

Hello - I am trying to create a removal order for stranded inventory but every time I try, I get an error message in red that pops up on a separate window saying "An error occured. Please try again"

I have cleared cookies & cache, tried a different browser and incognito window - still getting the same issue.

I am being charged for aged inventory & now they are charging overage fees as well - I am desperate to dispose of this inventory so I can stop paying so much. Can someone please help me with this issue? Screenshot of the error is below.

img

Tags:Inventory
00
62 views
2 replies
Reply
2 replies
2 replies
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Seller_P9l8OLhQKhiuP

@Topher_AmazonHi Topher - the other post I made got locked and I could not reply there.

I am not able to submit a case because my profile is deactivated. I've been submitting appeals for the past 6 months, but in the meantime I just want to dispose of all my inventory so I'm not being charged per month. Could you help me out with this error I'm getting? I've tried clearing cache & cookies, using an incognito tab, and a different browser - I get the same error message everytime when I try to create a removal order.

10
user profile
Bryce_Amazon

Greetings,

The inability to complete the removal is likely due to your account deactivation. I recommend working with our Account Health Specialist team here in the forums to discuss resolving your account issues, and then tackling the removal. You can create a thread within the Account Health section the forums to get in touch with them. Be sure to include all relevant details related to your issue!

- Bryce

00
Follow this discussion to be notified of new activity
user profile
Seller_P9l8OLhQKhiuP

@Topher_AmazonHi Topher - the other post I made got locked and I could not reply there.

I am not able to submit a case because my profile is deactivated. I've been submitting appeals for the past 6 months, but in the meantime I just want to dispose of all my inventory so I'm not being charged per month. Could you help me out with this error I'm getting? I've tried clearing cache & cookies, using an incognito tab, and a different browser - I get the same error message everytime when I try to create a removal order.

10
user profile
Seller_P9l8OLhQKhiuP

@Topher_AmazonHi Topher - the other post I made got locked and I could not reply there.

I am not able to submit a case because my profile is deactivated. I've been submitting appeals for the past 6 months, but in the meantime I just want to dispose of all my inventory so I'm not being charged per month. Could you help me out with this error I'm getting? I've tried clearing cache & cookies, using an incognito tab, and a different browser - I get the same error message everytime when I try to create a removal order.

10
Reply
user profile
Bryce_Amazon

Greetings,

The inability to complete the removal is likely due to your account deactivation. I recommend working with our Account Health Specialist team here in the forums to discuss resolving your account issues, and then tackling the removal. You can create a thread within the Account Health section the forums to get in touch with them. Be sure to include all relevant details related to your issue!

- Bryce

00
user profile
Bryce_Amazon

Greetings,

The inability to complete the removal is likely due to your account deactivation. I recommend working with our Account Health Specialist team here in the forums to discuss resolving your account issues, and then tackling the removal. You can create a thread within the Account Health section the forums to get in touch with them. Be sure to include all relevant details related to your issue!

- Bryce

00
Reply
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