Promotional rebates costs
We are charged Promotional rebates costs every month when we don't have any promotion running.
I was told the promotional rebates are offset by the shipping credits but that's never the case.
Can somebody explain what exactly this cost is?
Promotional rebates costs
We are charged Promotional rebates costs every month when we don't have any promotion running.
I was told the promotional rebates are offset by the shipping credits but that's never the case.
Can somebody explain what exactly this cost is?
2 replies
Danny_Amazon
Hello @Seller_nUfc9eFrQU9CR- thanks for asking this question here on the forums!
On your statement view, Promo rebates indicate refunds of rebate charges for rebate promotions you created.
If you are not running a promotion, then promotional rebates are for items that qualify for Free Shipping on FBA orders. When a buyer selects Free Shipping for their shipping preference, we apply a charge for the shipping and then a credit. This credit is in the form of a rebate, equal to the initial shipping charge. You can read here for any changes to this in 2024.
I hope this helps, but let me know if you have any other questions!
-Danny
