United State Store status inactive
My first shipment is in transit, and the United States Marketplace status listing is inactive (Store status inactive. I received an email, which I have attached here, and it said you need to do document verification. When I click on "Begin Verification in North America" in the email, it takes me to the account info, to which I have attached the second screenshot.
I contacted the support team, and they told me to change the charging method. I did it, and even though they charged an outstanding shipment charge from my debit card, but the status is still inactive. furthermore, i have checked the Vocation status, it show the vocation status is on, i tried to turn off but still show the same status. Please help me in this issue. thank you
United State Store status inactive
My first shipment is in transit, and the United States Marketplace status listing is inactive (Store status inactive. I received an email, which I have attached here, and it said you need to do document verification. When I click on "Begin Verification in North America" in the email, it takes me to the account info, to which I have attached the second screenshot.
I contacted the support team, and they told me to change the charging method. I did it, and even though they charged an outstanding shipment charge from my debit card, but the status is still inactive. furthermore, i have checked the Vocation status, it show the vocation status is on, i tried to turn off but still show the same status. Please help me in this issue. thank you
39 replies
Seller_OvL8C4BJWiuS9
You need a valid credit card, not a debit card to list/sell.
Danny_Amazon
Hey there @Seller_cit0z1G7r5fMZ- thanks for the post. Appreciate the discussion in this thread from some fellow sellers as well!
If this issue was not corrected by the uploading of the payment method, please share the case ID you opened with support so I can take a closer look at the details here, thanks!
