FBA Inventory Received at FC, Then Shows WhseTransfers, Not Showing in FC Transfers, and Missing for Over 30 Days
I shipped 24 units of an item to FWA4 which were shown as received. Two days later the inventory disappeared from all views and was not shown as sellable inventory and was not shown in FC Transfers. It was shown in the inventory ledger report as "WhseTransfers" with a -24 showing as having been deducted from the FWA4 inventory. This was on January 7. Here we are about 40 days later and despite repeated cases, the 24 units are still not showing up anywhere. This now is resulting in an out of stock situation for FBA for this ASIN.
Any ideas on where these units could be, what reports to run, etc. would be appreciated. Thanks.
FBA Inventory Received at FC, Then Shows WhseTransfers, Not Showing in FC Transfers, and Missing for Over 30 Days
I shipped 24 units of an item to FWA4 which were shown as received. Two days later the inventory disappeared from all views and was not shown as sellable inventory and was not shown in FC Transfers. It was shown in the inventory ledger report as "WhseTransfers" with a -24 showing as having been deducted from the FWA4 inventory. This was on January 7. Here we are about 40 days later and despite repeated cases, the 24 units are still not showing up anywhere. This now is resulting in an out of stock situation for FBA for this ASIN.
Any ideas on where these units could be, what reports to run, etc. would be appreciated. Thanks.
4 replies
Jameson_Amazon
Hi @Seller_iLGugYqT8wwPI,
Thank you for the thread!
I see that my colleague, Josh, took a further look into your case 14690468121 in this thread right here.
If you still do not have any updates on these units after the 60 days, will you please reach out to me in this thread?
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
