Amazon Terminated Vendor Relationship But Still Owes €60,000 – Legal Team Involved, No Response!
We are Vendor Seller, and we are facing a critical issue that requires urgent resolution. Recently, Amazon terminated our Vendor Central accounts across several European countries, including France, Germany, the UK, Italy, and Spain, for"non-profit" reason. However, we have already delivered goods to Amazon worth approximately €60,000, and to date, these invoices remain unpaid.
Amazon initially advised us to open cases for missing invoices through the "Contact Us" feature on Vendor Central, but since our accounts have been closed, we are unable to access this feature and resolve the issue as directed.
We have also engaged a legal team to communicate with Amazon on our behalf, but unfortunately, we have received no response from Amazon. This situation has caused significant financial strain on our company and clearly violates the basic principles of fair business practice.
We urgently request that Amazon's relevant teams (Finance, Invoice, or Vendor Manager) contact us to establish a process for resolving this issue and ensure that the overdue payments are made. We're hoping this forum post will catch the attention of Amazon managers and lead to immediate action. If the issue is not resolved, we may have no choice but to pursue further legal action.
Has anyone else experienced something similar? Any advice or suggestions would be greatly appreciated!
Thank you all for your support!
Amazon Terminated Vendor Relationship But Still Owes €60,000 – Legal Team Involved, No Response!
We are Vendor Seller, and we are facing a critical issue that requires urgent resolution. Recently, Amazon terminated our Vendor Central accounts across several European countries, including France, Germany, the UK, Italy, and Spain, for"non-profit" reason. However, we have already delivered goods to Amazon worth approximately €60,000, and to date, these invoices remain unpaid.
Amazon initially advised us to open cases for missing invoices through the "Contact Us" feature on Vendor Central, but since our accounts have been closed, we are unable to access this feature and resolve the issue as directed.
We have also engaged a legal team to communicate with Amazon on our behalf, but unfortunately, we have received no response from Amazon. This situation has caused significant financial strain on our company and clearly violates the basic principles of fair business practice.
We urgently request that Amazon's relevant teams (Finance, Invoice, or Vendor Manager) contact us to establish a process for resolving this issue and ensure that the overdue payments are made. We're hoping this forum post will catch the attention of Amazon managers and lead to immediate action. If the issue is not resolved, we may have no choice but to pursue further legal action.
Has anyone else experienced something similar? Any advice or suggestions would be greatly appreciated!
Thank you all for your support!
3 replies
Seller_kN9nqcYe5SY36
@Julia_Amzn, @Glenn_Amazon PLEASE HELP