Non existent variation error stopping upload of new product
Hi, I am trying to create a new product in the party supplies category with 7 different style variations.
As far as I am aware I entered everything correctly, worked through all the tabs and then hit the submit button. The red exclamation mark appeared next to the variation tab at this point and I got a message telling me that 1 item needed attention.
Unfortunately there are no errors highlighted on the variation page. I have tried ammending the child descriptions and the photos but nothing has helped.
I see from the forums that others have had this problem in the past, but have ended up creating new listings for every variation. Just hoping that someone who has had this problem may have found a better solution.
Non existent variation error stopping upload of new product
Hi, I am trying to create a new product in the party supplies category with 7 different style variations.
As far as I am aware I entered everything correctly, worked through all the tabs and then hit the submit button. The red exclamation mark appeared next to the variation tab at this point and I got a message telling me that 1 item needed attention.
Unfortunately there are no errors highlighted on the variation page. I have tried ammending the child descriptions and the photos but nothing has helped.
I see from the forums that others have had this problem in the past, but have ended up creating new listings for every variation. Just hoping that someone who has had this problem may have found a better solution.
3 replies
Sakura_Amazon_
Hello @Seller_fe0Lmlr1fJbCk,
As I understand, the error message that you got is just "1 item needed attention" correct?
Did you open the case with Seller Support to check on this issue? Could you share the case ID?
Regards,
Sakura
