Product Complaince Team Taking Long Time To Reveiw the Product More than 1 month Now
Hello Everyone,
@Seller_RufTpk1oVTXTh
I am facing an issue related to the Product Compliance documents, I uploaded all the documents on 22nd April for my ASIN and for another ASIN 20th June. Still, there has been no response from the Amazon side. More than month now just under review status. I created several cases with Amazon, But they all redirected me to under review status. Even Amazon Support doesn't have any solution for this.
This is unusual, normally within 48-72 hours the compliance team reviews and informs you of approval or requests more documents if they need anything else.
Case Id: 15319632631
Case Id: 15473958171
My stock is ready waiting for approval so I can stock FBA and One shipment is already on the way to Amazon.
Please if you can look at this Issue.
ASIN 1
ASIN: B0CWGPWHFX
ASIN 2
ASIN: B0CPDRJQ7M
SKU: Aretoon_KP
8 replies
Manny_Amazon
Hello @Seller_ddDc8QhlHzw3F,
Thanks for posting to the Forums. I reviewed the related cases.
Case 15319632631 has been successfully processed and approved on June 28 so you should be good to go there.
For case 15473958171, I would recommend giving more time for the Compliance team to update it as they are working cases in the order it was received.
Regards,
- Manny
