Our seller is account is Deactvated in the US but active in Canada and Mexico?
The person managing our account was let go and our account was deactivated. I am trying to reactivate it, however I am being told I don't have the ability to do so. Our account has been inactive for one year.
We have over 13K in our our account and a monthly deduction is being applied each month.
Doesn't anyone who works here have a phone?
I tried open case and again I was told I cannot.
I posted this a few months ago and failed to follow up, my bad.
I NEED HELP!
Our seller is account is Deactvated in the US but active in Canada and Mexico?
The person managing our account was let go and our account was deactivated. I am trying to reactivate it, however I am being told I don't have the ability to do so. Our account has been inactive for one year.
We have over 13K in our our account and a monthly deduction is being applied each month.
Doesn't anyone who works here have a phone?
I tried open case and again I was told I cannot.
I posted this a few months ago and failed to follow up, my bad.
I NEED HELP!
7 replies
Seller_OvL8C4BJWiuS9
Can you post the deactivation notice? Why was is deactivated? There is no phone number for seller support.
Seller_UwMp3R0pGQh2V
I receive the below pop up every time I initiate reactivation
You currently have limited access to Amazon selling services.
We are currently experiencing technical difficulties with this tool and are working on resolving this issue. Please try again in 15 minutes.
Seller_jciBC8vE6BtES
[Moderator Edit: removed personal solicitations]
Seller_SgMqxs3wAEuSI
Roxy_Amazon
Greetings @Seller_UwMp3R0pGQh2V,
Thank you for using the Seller Forums.
Upon reviewing your post, I want to ensure I address your concerns effectively. Could you please provide additional information such as details about the violation, and any performance notification texts or screenshots? And if you have a case ID with Seller Support would help us greatly.
These information will enable me, and the other members and mods to better understand the situation and provide you with the most accurate assistance to resolve your issue.
Note: please do not share any personal information here.
The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward. We're here to help in any way we can.
Wish you all the best,
-Roxy
