Listing not showing in search but active not suppressed
I have an ASIN that is active . I need help finding the diagnostics tool to determine which team suppressed this ASIN. Supports response (We have reviewed this ASIN and confirmed that it was not suppressed by the Sexually Explicit Products team. Please use the diagnostics tools available in CSI to determine the correct suppression team for assistance.)
The ASIN is B0CXMN784Y and is Active with stock and I can't seem to see any issues
We have also had no performance, account and email notifications
My case id is 9768208152
Listing not showing in search but active not suppressed
I have an ASIN that is active . I need help finding the diagnostics tool to determine which team suppressed this ASIN. Supports response (We have reviewed this ASIN and confirmed that it was not suppressed by the Sexually Explicit Products team. Please use the diagnostics tools available in CSI to determine the correct suppression team for assistance.)
The ASIN is B0CXMN784Y and is Active with stock and I can't seem to see any issues
We have also had no performance, account and email notifications
My case id is 9768208152
1 reply
Sakura_Amazon_
Hello @Seller_J4ZmPAKeEb0Cr,
This is Sakura from Amazon. Welcome to the Seller Forums.
Thank you for sharing the ASIN and the case ID. I checked it, but I see that your ASIN is active, and I can open it on amazon.co.uk.
Can you review it again and let me know if you still have this issue ?
Regards,
Sakura
