Help Needed: Missing "Add to Cart" and "Buy Now" Buttons on My Umbrella Product Page
Hello Amazon Seller Community,
I hope this message finds you well. I am currently facing a critical issue with my product listing and would greatly appreciate any insights or assistance you can provide.
Product: Umbrella
Fulfillment: Seller
Problem: The "Add to Cart" and "Buy Now" buttons are mysteriously missing from my product page, creating a significant barrier for potential customers to make purchases. This issue is adversely affecting my sales, and I'm eager to resolve it as quickly as possible.
Steps Taken So Far:
Checked backend settings and configurations.
Ensured that inventory is available and properly managed.
Verified that the fulfillment by the seller is correctly set up.
Cleared browser cache and cookies to rule out any local display issues.
Despite these efforts, the problem persists. If anyone has experienced a similar issue or has any suggestions on how to resolve this, please share your insights. Your expertise is invaluable, and I'm open to trying any recommended solutions to get my "Add to Cart" and "Buy Now" buttons back on track.
Thank you in advance for your time and assistance. Let's work together to find a solution and keep our businesses thriving on the Amazon platform.
6 replies
Seller_hOZNPw7G8FIjl
It would help if you gave the ASIN so we could have a look.
However, if you are a new seller those buttons won't show for a while (used to be 90 days) as you do not qualify for the Buy Box.
Seller_llkwQ4YSwBeYJ
I had similar issue over the last week while trying to increase my price.
have you recently increased price ?
if so, reduce it again and they should come back
Seller_tRuvBEHDedp4q
I am having same issue and I have been a seller for many years.
Check ASIN B08DRW6BRN
I have the Buy Box on the medium and large sizes but not on small size - despite my offer being £12.50 and other seller being £16
It just so happens the other seller is using FBA on the small size (they sell FBM on the other sizes like myself) - a coincidence? The FBA offer is the only one shown on the small size. There is no 'Other sellers' link to even show my cheaper offer
Amazon using their clout to prioritise FBA offers over much cheaper FBM offers
Seller_DfMOm9tgJKAex
in you inventory list under the price does it show a featured offer price?
if not you wont get a buy now button, just an button that says something like 'other buying options'
when i contacted amazon in the past aparently not everyone is elegable for 'feature offer' on all products/categories
