discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
Are the products in the shipment using FNSKU labels or manufacturer barcode? If the latter is it for your own brand?
I haven't sent entire shipment without label, but the occasional odd item.
They labeled and put it up for sale within two months.
So long as you have a listing, they would put it up for sale.
If you don't have a listing, they would send you an alert on fix stranded inventory.
You just would need to be patient as your shipment would be set aside for a while. Give them a month or two and eventually you would notice them listed for sale.
I am assuming that your units have a barcode.
I didn't however understand what you mean by "don't have a shipment ID or confirmation". Without a shipment ID how did you secure labels to ship it.
discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
Are the products in the shipment using FNSKU labels or manufacturer barcode? If the latter is it for your own brand?
I haven't sent entire shipment without label, but the occasional odd item.
They labeled and put it up for sale within two months.
So long as you have a listing, they would put it up for sale.
If you don't have a listing, they would send you an alert on fix stranded inventory.
You just would need to be patient as your shipment would be set aside for a while. Give them a month or two and eventually you would notice them listed for sale.
I am assuming that your units have a barcode.
I didn't however understand what you mean by "don't have a shipment ID or confirmation". Without a shipment ID how did you secure labels to ship it.
Are the products in the shipment using FNSKU labels or manufacturer barcode? If the latter is it for your own brand?
Are the products in the shipment using FNSKU labels or manufacturer barcode? If the latter is it for your own brand?
I haven't sent entire shipment without label, but the occasional odd item.
They labeled and put it up for sale within two months.
So long as you have a listing, they would put it up for sale.
If you don't have a listing, they would send you an alert on fix stranded inventory.
You just would need to be patient as your shipment would be set aside for a while. Give them a month or two and eventually you would notice them listed for sale.
I am assuming that your units have a barcode.
I didn't however understand what you mean by "don't have a shipment ID or confirmation". Without a shipment ID how did you secure labels to ship it.
I haven't sent entire shipment without label, but the occasional odd item.
They labeled and put it up for sale within two months.
So long as you have a listing, they would put it up for sale.
If you don't have a listing, they would send you an alert on fix stranded inventory.
You just would need to be patient as your shipment would be set aside for a while. Give them a month or two and eventually you would notice them listed for sale.
I am assuming that your units have a barcode.
I didn't however understand what you mean by "don't have a shipment ID or confirmation". Without a shipment ID how did you secure labels to ship it.