Video verification call keeps throwing an error
Hello, I've had an email asking me to join a video call so my outstanding funds can be released (my account is currently deactivataed) I've tried to join the call numerous times from several devices and several browser but I constantly get the attached error message. Can someone please look at this for me and I urgently need those funds to be released.
Thanks.
Video verification call keeps throwing an error
Hello, I've had an email asking me to join a video call so my outstanding funds can be released (my account is currently deactivataed) I've tried to join the call numerous times from several devices and several browser but I constantly get the attached error message. Can someone please look at this for me and I urgently need those funds to be released.
Thanks.
5 replies
Angie_Amazon
Hello @Seller_ukgIw7ulfn8HY,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I have forwarded your situation to the correct team for review. There is no time frame for resolution, however, I'll keep you posted.
Regards,
Angie 🦋
Angie_Amazon
Hello @Seller_ukgIw7ulfn8HY,
The internal team has already confirmed the process of the video call was successfully completed.
Regards,
Angie 🥭
