NEW BANK ACCOUNT VALIDATION FAILED DEPOSIT METHOD
hey i having problem with this i talked to a lot of agent and they send me the same information
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1. In Seller Central, go to "Settings" and select "Account info".
2. Under "Payment information", click "Bank account information".
3. Click "Retry" corresponding to the concerned bank account on the "Deposit method" page. This will take you to a page that displays the reasons for failure.
4. To re-trigger the verification, address the issues and re-upload the bank account statement or certificate.
5. Go through the document criteria below before submitting it for verification.
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First it doesn't tell me why the verification failed neither the button retry the only thing when i put the information and press SET DEPOSIT METHOD it pops The New Bank Account validation failed the nothing can i do.
I was talking to an agent he said delete the old deposit method and wait 24 hours then add the new man and did that and still with the same problem.
All of the information its correct the account holder name, routing and account number all was verified with the bank thinking was my information that was wrong but everything its correct.
i wanted to put the old deposit method Because now i have A big risk of deactivation and the same error appear New Bank Account validation failed please help if can thank you
NEW BANK ACCOUNT VALIDATION FAILED DEPOSIT METHOD
hey i having problem with this i talked to a lot of agent and they send me the same information
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
1. In Seller Central, go to "Settings" and select "Account info".
2. Under "Payment information", click "Bank account information".
3. Click "Retry" corresponding to the concerned bank account on the "Deposit method" page. This will take you to a page that displays the reasons for failure.
4. To re-trigger the verification, address the issues and re-upload the bank account statement or certificate.
5. Go through the document criteria below before submitting it for verification.
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
First it doesn't tell me why the verification failed neither the button retry the only thing when i put the information and press SET DEPOSIT METHOD it pops The New Bank Account validation failed the nothing can i do.
I was talking to an agent he said delete the old deposit method and wait 24 hours then add the new man and did that and still with the same problem.
All of the information its correct the account holder name, routing and account number all was verified with the bank thinking was my information that was wrong but everything its correct.
i wanted to put the old deposit method Because now i have A big risk of deactivation and the same error appear New Bank Account validation failed please help if can thank you
1 reply
CR_Amazon
Hello there @Seller_O0JyXTC4l1Scm
My name is CR and I'd love to see if we can get you some additional information here and apologize for a delay in the response. Are you still experiencing issues here?
I want to apologize for the frustration you're experiencing and want to make sure I understand the full issue.
Were you changing bank account information? Or is this for your first setup of your bank account?
It sounds like from the above that you have opened a case with Seller Support. Is that correct? If so, can you provide me with the case # you have so that I can review the issue in full detail and read through the correspondence provided to this point?
I'll hang tight here for you reply.
CR_Amazon
