Pick Up Issue
Very worst service given by amazon easy ship. I'm complaining for the past 3 months regarding pickup issue amazon not solved yet. whatever order we receive pick up person just mention " picked up" but he never picks the package due to their behavior we facing customer cancellation so many times reported to amazon. no action taken so far by amazon customer service. we also reported shipping service behavior as well.
Pick Up Issue
Very worst service given by amazon easy ship. I'm complaining for the past 3 months regarding pickup issue amazon not solved yet. whatever order we receive pick up person just mention " picked up" but he never picks the package due to their behavior we facing customer cancellation so many times reported to amazon. no action taken so far by amazon customer service. we also reported shipping service behavior as well.
9 replies
Jessica_Amazon_
Hello,
Thanks for your post. I am sorry to hear that your orders have not been picked up.
Please complete the Easy Ship pickup form for any pickup-related issues and the team will contact you. You can find the form by clicking this link: https://amazonexteu.qualtrics.com/jfe/form/SV_enDbyDzYy2FszMG.
You can also contact Seller Support to request them to check your account status and they will provide you with further guidance.
Regards,
Jessica
Seller_YHoAys2HQ7DN3
The same thing happening with me. No pickup was done at the scheduled time and Amazon just keeps canceling and making cancelation penalties. As a new seller because of this, our buy box was removed by Amazon. NO EASY SHIP PICKUP FORM worked. Customer care keeps repeating the same words to fill up the FORM.
Seller_DW7WKLFy9aIGO
Sir/Mam
Best solution for this is you should go visit the amazon pickup warehouse ones from where your daily shipments are collected and stored, go there and talk to the warehouse manager and tell him what issue you are facing, the manager will ensure you don't face same issue again also do take the contact details of the manager so in future if you face any pickup related issue you can call him directly. Warehouse address/location you can take from the pickup agent who come daily for pickup.
Seller_5VsebAnBrnmnT
Very worst service given by amazon easy ship. I'm complaining for the past 3 months regarding pickup issue amazon not solved yet. whatever order we receive pick up person just mention " picked up" but he never picks the package due to their behavior we facing customer cancellation so many times reported to amazon. no action taken so far by amazon customer service. we also reported shipping service behavior as well.
same problem i iam facing from last 3 months but still not getting any resolution from amazon