No Response from VAT Team – Urgent Help Needed.
Hi there,
We have been trying to get a response from the VAT team regarding our VAT liability of GBP 6,607.26. Cas ID: 11324393472
Our request was simple: to deduct this amount from our positive account balance so the matter can be resolved and disbursements resumed.
Instead, we keep receiving automated emails with VAT calculations—no direct response to our actual query. This ongoing silence is unacceptable and has severely impacted our business operations.
Can someone from the VAT or payments team please respond and resolve this matter please.
@Julia_Amazon @Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon @Maja_Amazon @Ash_AMZ @Abella_AMZ @Angie_Amazon @JiAlex_Amazon
Thank you.
No Response from VAT Team – Urgent Help Needed.
Hi there,
We have been trying to get a response from the VAT team regarding our VAT liability of GBP 6,607.26. Cas ID: 11324393472
Our request was simple: to deduct this amount from our positive account balance so the matter can be resolved and disbursements resumed.
Instead, we keep receiving automated emails with VAT calculations—no direct response to our actual query. This ongoing silence is unacceptable and has severely impacted our business operations.
Can someone from the VAT or payments team please respond and resolve this matter please.
@Julia_Amazon @Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon @Maja_Amazon @Ash_AMZ @Abella_AMZ @Angie_Amazon @JiAlex_Amazon
Thank you.
2 replies
Danny_Amazon
Hello @Seller_9qxDZc0GDaGIhand thank you for ensuring this situation was highlighted here on the seller forums.
Please know our Community Guidelines for being able to use the forums do not allow for duplicate posts. I see you have made two other duplicate posts on this same topic. Please refrain from creating duplicate posts moving forward.
That said, I have surfaced this situation internally on your behalf to request an update be sent to you. I do not have a timeframe to provide while our team investigates internally, but I would recommend keeping an eye on your case log and your forums notifications as I will tag you here with any update I receive.
I appreciate your cooperation,
Danny