Amazon is being super difficult with my appeal process. They claimed that I was selling unauthentic goods and since I didn’t have an invoice from an actual organization and instead a reseller that I have extensively vetted and done business with for years and have sold them on other platforms and got them authenticated by GOAT and StockX and Check Check and Stadium Goods and just about any reputable sneaker reselling organization you can think of. I know they are legitimate, but Amazon continues to fight me on this and I am done selling on their platform. It’s not worth my time to have to meticulously prove something so simple for almost an entire year while I can easily continue operations on platforms that treat their sellers a lot better. Maybe have an internal team checking the authenticity of each sneaker that is sent into Amazon? eBay does it. It’s absurd that they don’t have a more efficient alternate solution. I’ve never had an issue reselling sneakers, and I’ve had an established business for almost 8 years now and I almost lost everything selling on Amazon. I’m done on the platform and would never think about selling another item on here. I have provided invoices for most of the rest of my inventory, but a lot of it is in the same boat. But they won’t send me back any of it and it’s been 10 months now and recently they just cleared the balance on my account so It looks like they took all my money and are keeping it. Like I said too, they’ve kept all of my inventory even though I have sent receipts for a lot of these things and they do not respond when I send them emails or update them with new information. What is the process of just shutting down my entire account and forgetting about them completely and how do I get it through to a higher level appeals team so that my case can actually be dealt with by a real person. I’ll do whatever needs to be done to shut it down and recover my funds and inventory. I’ll do a verification call. I’ll send them what I have. I’ll do whatever but I’ve lost hope in doing the same exact thing that I’ve been doing—submitting an appeal on the main page. It does nothing, I just get the same automated message and I have never actually talked to anybody about it so I just need more information on getting my case to the right team and finally ending this year long delay in my business. Is it reasonable to take almost a year? I don’t think so. Especially when I’m trying to just shut down my account and be done with Amazon. Also, I never got to do a funds release verification call. Again, I’m just looking for next steps because I honestly don’t know what to do. I’ve given them the receipts that I have, I don’t have anything else. I continue to sell the same shoe on other platforms that actually authenticate them and have had no issues.