My Item shows it been delivered to buyers address but amazon is still showing shipped status
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Seller_GFFFNtuHv6YWG

My Item shows it been delivered to buyers address but amazon is still showing shipped status

discussion.HI all,

First time selling:)

I've sent an item via evri tracking

Evri have emailed and said the items been delivered to the

address Provided by the customer however amazon hasn't updated it status and I technically don't have the money in account.

Is there a step I'm missing here? Was confirmed delivered 2 days ago but no update on amazon account still just saying shipped

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6 replies
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Seller_RlZVPg3d6ZUGP
In reply to: Seller_GFFFNtuHv6YWG’s post

The shipping info doesnt update on any standard FBM order

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Seller_ZVAz3d5lZuGid
In reply to: Seller_GFFFNtuHv6YWG’s post

The money will have been transferred to your account as soon as you confirm shipment - did you do that ? Did you use Amazon Buy Shipping to purchase the Evri label , as if you did they will have confirmed shipment automatically when you purchased the label. Amazon don't display when delivered, only when shipped.

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Seller_RlZVPg3d6ZUGP
In reply to: Seller_GFFFNtuHv6YWG’s post

Not if they're a newer seller on the DD+7 I dont think

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Seller_ZVAz3d5lZuGid
will have been transferred to your account as soon as you confirm shipment
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Spencer_Amazon
In reply to: Seller_GFFFNtuHv6YWG’s post

Hello @Seller_GFFFNtuHv6YWG,

I am Spencer with Amazon.

Has your problem been solved? Did you receive the payment?

Regards, Spencer

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