Subject: Follow-up on Compliance Documents Review (Case ID: 16907972721)
Dear Amazon Support Team,
I hope this message finds you well. I am writing to follow up on the compliance documents pending review.
Case ID: 16907972721
It has now been over two months since we submitted the compliance documents, and I have not received approval from the Product Compliance Team.
Could you please confirm the status of my submissions and let me know if any further action is required on my part? Your assistance in resolving this matter promptly would be greatly appreciated, as the delay is impacting my ability to serve my customers.
Thank you for your attention to this matter. I look forward to your response.
2 replies
Glenn_Amazon
Hi there @Seller_YULand6eeoifa,
I've been able to identify your open investigation for this ASIN and it looks like you have provided some of the missing documentation today for review. The team should review your new documents in the next 7 days. Please be sure that you have updated the CPSIA Warning Attribute in detail page. If you don't get updates within 7 days, please let me know here. Thank you for your understanding.
-Glenn
