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Seller_jx8jRKflZbe3N

late delivery

i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200

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Tags:Account Health
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Seller_jx8jRKflZbe3N

late delivery

i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200

Tags:Account Health
00
32 views
2 replies
Reply
2 replies
user profile
Seller_OvL8C4BJWiuS9

Your post is confusing-Can you break down in bullet points what you are trying to say? Did you receive an order after hours of the carrier? What is your shipping time? Was it shipped with a label purchased from Amazon?

20
user profile
Emet_Amazon

Hello @Seller_jx8jRKflZbe3N,

Thank you for posting your concerns with later delivery.

user profile
Seller_jx8jRKflZbe3N
i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200
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I do appreciate you seeking additional support for your situation. It would appear there may be need for additional clarification as suggested by @Seller_OvL8C4BJWiuS9. You mentioned that when you received your order the carrier USPS was closed at the time, however once they reopened you delivered your product to the carrier, would that be correct?

So you are aware, late delivery references the delivery of the order to your customer, not the carrier. When you encountered this situation, were you referencing the delivery to the customer or the carrier? Can you share your related order ID or if you have already attempted to contact support, please share you related case ID. That information will help in researching your situation further. As an additional note, performance related scenarios such as order defect rate, late shipment or delivery will not impact the account health rating. If you are interested in learning more on the account health and rating please visit our related pages where we discuss different impacts and situations under that section.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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Seller_jx8jRKflZbe3N

late delivery

i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200

32 views
2 replies
Tags:Account Health
00
Reply
user profile
Seller_jx8jRKflZbe3N

late delivery

i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200

Tags:Account Health
00
32 views
2 replies
Reply
user profile

late delivery

by Seller_jx8jRKflZbe3N

i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200

Tags:Account Health
00
32 views
2 replies
Reply
2 replies
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Seller_OvL8C4BJWiuS9

Your post is confusing-Can you break down in bullet points what you are trying to say? Did you receive an order after hours of the carrier? What is your shipping time? Was it shipped with a label purchased from Amazon?

20
user profile
Emet_Amazon

Hello @Seller_jx8jRKflZbe3N,

Thank you for posting your concerns with later delivery.

user profile
Seller_jx8jRKflZbe3N
i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200
View post

I do appreciate you seeking additional support for your situation. It would appear there may be need for additional clarification as suggested by @Seller_OvL8C4BJWiuS9. You mentioned that when you received your order the carrier USPS was closed at the time, however once they reopened you delivered your product to the carrier, would that be correct?

So you are aware, late delivery references the delivery of the order to your customer, not the carrier. When you encountered this situation, were you referencing the delivery to the customer or the carrier? Can you share your related order ID or if you have already attempted to contact support, please share you related case ID. That information will help in researching your situation further. As an additional note, performance related scenarios such as order defect rate, late shipment or delivery will not impact the account health rating. If you are interested in learning more on the account health and rating please visit our related pages where we discuss different impacts and situations under that section.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Seller_OvL8C4BJWiuS9

Your post is confusing-Can you break down in bullet points what you are trying to say? Did you receive an order after hours of the carrier? What is your shipping time? Was it shipped with a label purchased from Amazon?

20
user profile
Seller_OvL8C4BJWiuS9

Your post is confusing-Can you break down in bullet points what you are trying to say? Did you receive an order after hours of the carrier? What is your shipping time? Was it shipped with a label purchased from Amazon?

20
Reply
user profile
Emet_Amazon

Hello @Seller_jx8jRKflZbe3N,

Thank you for posting your concerns with later delivery.

user profile
Seller_jx8jRKflZbe3N
i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200
View post

I do appreciate you seeking additional support for your situation. It would appear there may be need for additional clarification as suggested by @Seller_OvL8C4BJWiuS9. You mentioned that when you received your order the carrier USPS was closed at the time, however once they reopened you delivered your product to the carrier, would that be correct?

So you are aware, late delivery references the delivery of the order to your customer, not the carrier. When you encountered this situation, were you referencing the delivery to the customer or the carrier? Can you share your related order ID or if you have already attempted to contact support, please share you related case ID. That information will help in researching your situation further. As an additional note, performance related scenarios such as order defect rate, late shipment or delivery will not impact the account health rating. If you are interested in learning more on the account health and rating please visit our related pages where we discuss different impacts and situations under that section.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_jx8jRKflZbe3N,

Thank you for posting your concerns with later delivery.

user profile
Seller_jx8jRKflZbe3N
i did delivery on time but amazon put my account at risk nigh got the order and the usps is not open when the usps is open the i deliver on time but amazon say late delivry but that was not late now what i do for health but the health is not down from 200
View post

I do appreciate you seeking additional support for your situation. It would appear there may be need for additional clarification as suggested by @Seller_OvL8C4BJWiuS9. You mentioned that when you received your order the carrier USPS was closed at the time, however once they reopened you delivered your product to the carrier, would that be correct?

So you are aware, late delivery references the delivery of the order to your customer, not the carrier. When you encountered this situation, were you referencing the delivery to the customer or the carrier? Can you share your related order ID or if you have already attempted to contact support, please share you related case ID. That information will help in researching your situation further. As an additional note, performance related scenarios such as order defect rate, late shipment or delivery will not impact the account health rating. If you are interested in learning more on the account health and rating please visit our related pages where we discuss different impacts and situations under that section.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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