I have an ASIN hijack issue concerning my product DR21 air vent which has ASIN B071WHR346. I created the ASIN in 2017 using my seller account, Air Vents UK.

I am the patent holder for the DR21 air vent (EP3289290). I also hold the UK trademark (UK00004124727) for DR21. When you look at the listing ASIN B071WHR346, you will see that my DR21 trademark is stamped prominently onto my product. I am the sole manufacturer of this product.

In late 2023 or early 2024, my ASIN was hijacked by THE CHIMNEY BALLOON. This is one of my resellers, which is enrolled in Amazon Brand Registry for their own THE CHIMNEY BALLOON branded products, however they are not enrolled in Amazon Brand Registry for my DR21 product. They have hijacked my ASIN

I have contacted THE CHIMNEY BALLOON, who said that the ASIN hijack was accidental. I and have asked them to transfer the ASIN B071WHR346 to me. They have tried to do this several times, but have been unable to. They also cannot approve my requests to sell the ASIN – I tried this as a workaround, including providing a receipt showing purchase that THE CHIMNEY BALLOON provided me with, but the request was not approved by Amazon with no explanation.

I made a brand infringement report (CASE 10926252142) and this was approved, with the result that ASIN: B071WHR346 was deactivated on amazon.co.uk. However, this was not my desired outcome. I wanted the ASIN B071WHR346 reassigned to me. I created ASIN B071WHR346 in 2017 and have built up positive reviews since then. It is important that I can keep the reviews.

I have since been able to have ASIN B071WHR346 reactivated. However, it has not been reassigned to me as per my request.

In my most recent attempt, I was told to complete a test purchase. However, ASIN B071WHR346 is out of stock, so a test buy is not possible. It has been out of stock for over a year now. I cannot restock it, nor can THE CHIMNEY BALLOON (they have tried).

I am open to any suggestions for how I can make my product available on Amazon again.