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Seller_Bq3itF9AfG0pO

Pending removal order since March 2021

Hello,

We are really struggelling to get back our FBA inventory,

Removal request has been created in March 2021, since now it’s pending.

Amazon doesn’t help eighter with automated replies when we are investigating missing stock,

How to deal with this best way?

image
image.png 1833×634 77.7 KB

30 views
2 replies
Create and Manage Listings
Tags:Images, Product removal
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user profile
Seller_Bq3itF9AfG0pO

Pending removal order since March 2021

Hello,

We are really struggelling to get back our FBA inventory,

Removal request has been created in March 2021, since now it’s pending.

Amazon doesn’t help eighter with automated replies when we are investigating missing stock,

How to deal with this best way?

image
image.png 1833×634 77.7 KB

Create and Manage Listings
Tags:Images, Product removal
00
30 views
2 replies
Reply
2 replies
user profile
Seller_Bq3itF9AfG0pO
In reply to: Seller_Bq3itF9AfG0pO’s post

We have opened case multiple times, each time we are getting reply to wait once this will be available to ship,

Last reply from 5th of June:

"Hello from Amazon Selling Partner Support,
I understand your concern regarding pending removal order IDs 2103081C6R and 2105101BAO.

Please note that, due to Covid19 related activities, removals will be processed when the FC has the capability to do so. This might be longer than the standard 30 Business Day Extended SLA. Please do not cancel the removal as that will not make the units immediately available for sale or removal. This supersedes normal and extended SLA."

I don’t think this is something we should just accept after keep chasing missing stock since March?

00
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user profile
Seller_Bq3itF9AfG0pO

Pending removal order since March 2021

Hello,

We are really struggelling to get back our FBA inventory,

Removal request has been created in March 2021, since now it’s pending.

Amazon doesn’t help eighter with automated replies when we are investigating missing stock,

How to deal with this best way?

image
image.png 1833×634 77.7 KB

30 views
2 replies
Create and Manage Listings
Tags:Images, Product removal
00
Reply
user profile
Seller_Bq3itF9AfG0pO

Pending removal order since March 2021

Hello,

We are really struggelling to get back our FBA inventory,

Removal request has been created in March 2021, since now it’s pending.

Amazon doesn’t help eighter with automated replies when we are investigating missing stock,

How to deal with this best way?

image
image.png 1833×634 77.7 KB

Create and Manage Listings
Tags:Images, Product removal
00
30 views
2 replies
Reply
user profile

Pending removal order since March 2021

by Seller_Bq3itF9AfG0pO

Hello,

We are really struggelling to get back our FBA inventory,

Removal request has been created in March 2021, since now it’s pending.

Amazon doesn’t help eighter with automated replies when we are investigating missing stock,

How to deal with this best way?

image
image.png 1833×634 77.7 KB

Create and Manage Listings
Tags:Images, Product removal
00
30 views
2 replies
Reply
2 replies
2 replies
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Seller_Bq3itF9AfG0pO
In reply to: Seller_Bq3itF9AfG0pO’s post

We have opened case multiple times, each time we are getting reply to wait once this will be available to ship,

Last reply from 5th of June:

"Hello from Amazon Selling Partner Support,
I understand your concern regarding pending removal order IDs 2103081C6R and 2105101BAO.

Please note that, due to Covid19 related activities, removals will be processed when the FC has the capability to do so. This might be longer than the standard 30 Business Day Extended SLA. Please do not cancel the removal as that will not make the units immediately available for sale or removal. This supersedes normal and extended SLA."

I don’t think this is something we should just accept after keep chasing missing stock since March?

00
Follow this discussion to be notified of new activity
user profile
Seller_Bq3itF9AfG0pO
In reply to: Seller_Bq3itF9AfG0pO’s post

We have opened case multiple times, each time we are getting reply to wait once this will be available to ship,

Last reply from 5th of June:

"Hello from Amazon Selling Partner Support,
I understand your concern regarding pending removal order IDs 2103081C6R and 2105101BAO.

Please note that, due to Covid19 related activities, removals will be processed when the FC has the capability to do so. This might be longer than the standard 30 Business Day Extended SLA. Please do not cancel the removal as that will not make the units immediately available for sale or removal. This supersedes normal and extended SLA."

I don’t think this is something we should just accept after keep chasing missing stock since March?

00
user profile
Seller_Bq3itF9AfG0pO
In reply to: Seller_Bq3itF9AfG0pO’s post

We have opened case multiple times, each time we are getting reply to wait once this will be available to ship,

Last reply from 5th of June:

"Hello from Amazon Selling Partner Support,
I understand your concern regarding pending removal order IDs 2103081C6R and 2105101BAO.

Please note that, due to Covid19 related activities, removals will be processed when the FC has the capability to do so. This might be longer than the standard 30 Business Day Extended SLA. Please do not cancel the removal as that will not make the units immediately available for sale or removal. This supersedes normal and extended SLA."

I don’t think this is something we should just accept after keep chasing missing stock since March?

00
Reply
Follow this discussion to be notified of new activity