30 days to verify a passport and waiting
My old passport expired and Amazon asked me to upload a copy of my new one. That was on the 1st of April and they haven't bothered to contact me since.
I have posted three support requests and emailed the verification team directly with absolutely zero help from them
Is there anything else I can do to expedite this issue?
The kicker is - my account shows as healthy but I can't actually use it
30 days to verify a passport and waiting
My old passport expired and Amazon asked me to upload a copy of my new one. That was on the 1st of April and they haven't bothered to contact me since.
I have posted three support requests and emailed the verification team directly with absolutely zero help from them
Is there anything else I can do to expedite this issue?
The kicker is - my account shows as healthy but I can't actually use it
1 reply
Sarah_Amzn
Hello @Seller_UMxucL0yhtLcr,
I'm Sarah with Amazon.
Could you please tell me the content of the most recent notification you have received regarding your account verification?
Can you share also the last case ID?
Kind regards,
Sarah.
