Still receiving some emails in the old email address
We have changed our email address everywhere that we know on the system, successfully, years ago...
We kept the old email address and sometimes receive emails on the old address as well. We have enquired about this to support however all we are getting back is links to articles showing basic stuff that anyone would know.
Can someone from Amazon assist us to
1 - find out which part of the system these emails are originating, so we can change it.
2 - or if an internal team needs to carry out this task then instruct them.
Still receiving some emails in the old email address
We have changed our email address everywhere that we know on the system, successfully, years ago...
We kept the old email address and sometimes receive emails on the old address as well. We have enquired about this to support however all we are getting back is links to articles showing basic stuff that anyone would know.
Can someone from Amazon assist us to
1 - find out which part of the system these emails are originating, so we can change it.
2 - or if an internal team needs to carry out this task then instruct them.
4 replies
Seller_rI7BZIczK8iAC
did you go look under "User permissions"? If it is the Primary User email (that one WITHOUT "Delete" button) it cannot be removed or modified. That is the most important email. Without access to this email you will loose your account soon or late.
