CPC Certficate and Test reports for my very first listing is submitted two weeks ago
Hi All,
We habe submitted CPC Certificate and Test Reporrts two weeks ago , for our very first listing in amazon USA. Still its showing as under review. Any oen has any idea how long it take normally takes? I am sitting on invetory orders ready to be shipped based on Amazon approval.
Case ID : 17063559281
CPC Certficate and Test reports for my very first listing is submitted two weeks ago
Hi All,
We habe submitted CPC Certificate and Test Reporrts two weeks ago , for our very first listing in amazon USA. Still its showing as under review. Any oen has any idea how long it take normally takes? I am sitting on invetory orders ready to be shipped based on Amazon approval.
Case ID : 17063559281
2 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_hlgleWR8s0IxF,
According to multiple help pages, the standard review time for compliance documentation is 7-10 business days. This is mentioned in:
- https://sellercentral.amazon.com/help/hub/reference/G201649810
- https://sellercentral.amazon.com/help/hub/reference/G32RZ6M2DJT9QCQS
Since you submitted two weeks ago, you're just outside this window. Make sure your CPC submission includes all required information listed at https://sellercentral.amazon.com/help/hub/reference/GFYECKCN9TSQ8H5B:
- Complete product description
- Applicable children's product safety rules
- Testing dates and location
- Manufacturer details
- Test record maintainer details
- Manufacturing date and location
- CPSC-accepted laboratory information
Also ensure your test reports are from CPSC-accepted laboratories and include product images that match your listing.
Best regards, Michael
Cooper_Amazon
Good Evening @Seller_hlgleWR8s0IxF,
I took a look at CASE ID 17063559281 and saw the compliance documents were submitted back on January 22nd, 2025.
The Compliance Team can take anywhere from 10 to 15 business days to review documentation. This means your documents could still be in review until February 12th, 2025. You can read more about compliance document submission best practices on -->THIS<-- discussion post I created here.
If you don't end up hearing any updates by Thursday February 13th, 2025, feel free to comment back on this post and I can see what next steps can be taken to ensure we get your compliance documents reviewed.
Hope you have a wonderful weekend and take care.
Sincerely, Cooper_Amazon
