Dear Amazon Sellers and Support Team,

I am seeking guidance on how to proceed after exhausting the appeal process for reactivating my account. Despite providing extensive documentation and addressing all potential issues, my appeal was rejected, and I was informed by Health Support that no further appeals will be accepted.

### Key Challenges and Actions Taken:

1. **Initial Video Verification:**

- I faced access issues due to a blocked number, regaining access only shortly before the verification deadline.

- Joined the verification unprepared and was unable to present the required documents effectively.

**Request:** I kindly ask Amazon to allow a redo of the video verification, where I can ensure full compliance and present all necessary documents properly.

2. **Addressed Concerns:**

- Ceased using third-party tools and retrained my team to ensure compliance with Amazon’s policies.

- Submitted extensive documentation, including invoices, proof of delivery, compliance reports, and supplier authorizations, addressing every flagged issue.

3. **Invoice and Documentation Clarifications:**

- Provided detailed explanations for any perceived discrepancies in invoices and shipment details.

- Supplied supporting evidence such as UPS tracking data, stamped invoices, and email confirmations by brand about our supplier is authorized.

### Current Situation:

Amazon’s Health Support team has stated they will not accept further appeals or review my provided documents. However, I am committed to resolving any remaining concerns and proving my compliance.

I mentioned in my appeal that to address any remaining concerns, I am willing to Close the questioned ASINs and dispose of the inventory.

But Nothing was effective.

### Questions for the Community:

- Has anyone faced a similar situation where appeals were no longer accepted?

- How can I escalate my request for another video verification or a thorough review of my case?

- Are there additional steps I should consider to ensure Amazon reconsiders my account reactivation?

I greatly appreciate any advice or guidance. My goal is to rebuild trust and operate within Amazon’s marketplace with the highest standards of compliance.

Thank you for your time and support.