Featured Offer Lost Due to Pricing Issues - Confirmed No Pricing Errors
Hi, reaching out about these three ASINS:
- B0F5JY946F
- B0F67FDKPR
- B0F6QNR3JV
The email I received said that our featured offers were taken down due to pricing issues. All three ASINs are verified as having the lowest price.
We provide great customer service, ensure product authenticity and quality, and have little to no chargeback claims. The representative I spoke with said "Upon checking from my end I see that there is no pricing issue" so I believe this needs to be corrected by someone who can grant qualification. Can someone please assist?
Here is the Case ID we previously created about this issue:
- 17672514171
Thank you,
Lucas
Featured Offer Lost Due to Pricing Issues - Confirmed No Pricing Errors
Hi, reaching out about these three ASINS:
- B0F5JY946F
- B0F67FDKPR
- B0F6QNR3JV
The email I received said that our featured offers were taken down due to pricing issues. All three ASINs are verified as having the lowest price.
We provide great customer service, ensure product authenticity and quality, and have little to no chargeback claims. The representative I spoke with said "Upon checking from my end I see that there is no pricing issue" so I believe this needs to be corrected by someone who can grant qualification. Can someone please assist?
Here is the Case ID we previously created about this issue:
- 17672514171
Thank you,
Lucas
5 replies
Seller_OvL8C4BJWiuS9
Always take what an Amazon rep says with a grain of salt. Their mission is to get off the hook with you ASAP, so they will say whatever it is that will get you to go away.
Manny_Amazon
Hi @Seller_pbYFmO81tBfZa,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
At this time, I have initiated an internal review of your Featured Offer Eligibility for the products mentioned in case 17672514171. I won't be able to give details on the results but I will indicate when the review is complete.
Regards,
- Manny
