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Seller_oDreHNNwk1c36

Someone stole my ASIN and changed the brand name

Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.

I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.

I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821

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Seller_oDreHNNwk1c36

Someone stole my ASIN and changed the brand name

Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.

I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.

I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821

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Manny_Amazon

Hello @Seller_oDreHNNwk1c36,

Thanks for posting to the Forums. I see case 16372564821 was updated with more information from Support relating to your issue. Please refer to this update and feel free to update the case again should you have any further questions.

Regards,

- Manny

00
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Seller_pdcTEQvTHZ0wF

This happened to me for the second time in a month. I dont know what is going on!

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Seller_oDreHNNwk1c36

Someone stole my ASIN and changed the brand name

Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.

I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.

I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821

84 views
14 replies
10
Reply
user profile
Seller_oDreHNNwk1c36

Someone stole my ASIN and changed the brand name

Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.

I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.

I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821

10
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14 replies
Reply
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Someone stole my ASIN and changed the brand name

by Seller_oDreHNNwk1c36

Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.

I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.

I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821

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Manny_Amazon

Hello @Seller_oDreHNNwk1c36,

Thanks for posting to the Forums. I see case 16372564821 was updated with more information from Support relating to your issue. Please refer to this update and feel free to update the case again should you have any further questions.

Regards,

- Manny

00
user profile
Seller_pdcTEQvTHZ0wF

This happened to me for the second time in a month. I dont know what is going on!

00
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user profile
Manny_Amazon

Hello @Seller_oDreHNNwk1c36,

Thanks for posting to the Forums. I see case 16372564821 was updated with more information from Support relating to your issue. Please refer to this update and feel free to update the case again should you have any further questions.

Regards,

- Manny

00
user profile
Manny_Amazon

Hello @Seller_oDreHNNwk1c36,

Thanks for posting to the Forums. I see case 16372564821 was updated with more information from Support relating to your issue. Please refer to this update and feel free to update the case again should you have any further questions.

Regards,

- Manny

00
Reply
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Seller_pdcTEQvTHZ0wF

This happened to me for the second time in a month. I dont know what is going on!

00
user profile
Seller_pdcTEQvTHZ0wF

This happened to me for the second time in a month. I dont know what is going on!

00
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