Someone stole my ASIN and changed the brand name
Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.
I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.
I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821
Someone stole my ASIN and changed the brand name
Yesterday someone stole my ASIN and had the brand name changed on my product listing. It was still listed as sold by me which I don't understand. I was able to get the Brand Name changed back since I have brand registry but no one is helping me get the ASIN back. I'm being told I need to take the listing down and start over but that doesn't make any sense. I created the ASIN back in May of 2024.
I have started several email conversations about this with Amazon and just keep getting the runaround in different ways. I don't understand how it's so easy for someone to steal an ASIN but impossible to get it back when you can see I was the original creator through Brand Registry.
I am begging for someone's help here. This is the Case ID where someone gave me steps to do but it didn't work. 16372564821
14 replies
Manny_Amazon
Hello @Seller_oDreHNNwk1c36,
Thanks for posting to the Forums. I see case 16372564821 was updated with more information from Support relating to your issue. Please refer to this update and feel free to update the case again should you have any further questions.
Regards,
- Manny
Seller_pdcTEQvTHZ0wF
This happened to me for the second time in a month. I dont know what is going on!