Amazon support from someone based at the HEAD OFFICE.
Is there any Amazon staff that read these threads that move in a different direction to Seller Support?
Unfortunately as understanding as Seller support appears to be and their willingness to help they can't.
We have two different A-Z claim issues that need addressing and we can't move forward despite having clear evidence that we have been wronged.
Amazon support from someone based at the HEAD OFFICE.
Is there any Amazon staff that read these threads that move in a different direction to Seller Support?
Unfortunately as understanding as Seller support appears to be and their willingness to help they can't.
We have two different A-Z claim issues that need addressing and we can't move forward despite having clear evidence that we have been wronged.
14 replies
Seller_ZVAz3d5lZuGid
You're wasting your time - sadly. No-one from Head Office will ever show their face on the forum. You could try the MD - managingdirector@amazon.co.uk, and you need to quote the case number you have opened with Seller Support.
Sarah_Amzn
Hello @Seller_znTeHti2qvorY,
Thank you for posting on Forums!
This is Sarah with Amazon.
Could you please share the Case IDs you have opened with Seller Support so I can check if I can assist you further?
Best,
Sarah.
