Lightning Deal - no option of time for Black Friday/Cyber Monday Event Window
Two weeks back, I created a lightning deal with Black Friday/Cyber Monday Event Window ( Nov 21, 2024, 12:00 AM PST - Dec 2, 2024, 11:59 PM PST). After submission, I clicked cancel by accident. Ever since, I have tried to create a lightning deal with the same time window but it never showed up on my option list. I see other time windows except for the one I cancelled two weeks ago.
If I cancel a deal, am I not able to create the one with the same time window?
I've opened several cases regarding this matter; each time answers were different
1. Glitch
2. I will be seeing the time window from 9/23 ( which I still don't see it )
3. System decides the time window so try again other day
Is there anyone who can help with this issue or give me a clear answer?
Thanks !
Lightning Deal - no option of time for Black Friday/Cyber Monday Event Window
Two weeks back, I created a lightning deal with Black Friday/Cyber Monday Event Window ( Nov 21, 2024, 12:00 AM PST - Dec 2, 2024, 11:59 PM PST). After submission, I clicked cancel by accident. Ever since, I have tried to create a lightning deal with the same time window but it never showed up on my option list. I see other time windows except for the one I cancelled two weeks ago.
If I cancel a deal, am I not able to create the one with the same time window?
I've opened several cases regarding this matter; each time answers were different
1. Glitch
2. I will be seeing the time window from 9/23 ( which I still don't see it )
3. System decides the time window so try again other day
Is there anyone who can help with this issue or give me a clear answer?
Thanks !
1 reply
Quincy_Amazon
Hello @Seller_r3bsGtpQ5BJEg
Thank you for posting your inquiry to the Forums.
It sounds like you have already reached out to our Support team regarding this concern. Do you mind providing the related case ID number(s) so that I can review the correspondence already provided?
I also wanted to provide some resources on Amazon Deals for your reference if needed:
Regards,
Quincy_Amazon
