Account deactivated unfairly and funds not released has been upto 110days
my account was deactivated almost 110 days ago totally unfair, account has no negative feedback no violation but Amazon directly deactivated and asking for invoices Even no return no complaint and have positive feedbacks on products . I provided invoices but Amazon never accept. I don't care about account I think Amazon has been a scamming company instead of ECOM . There was my funds almost £7700 but after some days showing £6213. 60 days passed I send appeal to disbursement team for funds but they replied that you use your account in illegall activities (without video call interview), I never do any illegal activity and all was smooth . Still I'm sending emails to them and opening cases but same response everytime. Support team always saying we can't help the disbursement department is different department just contact with them via email . I don't know what's happening with bezoz . Many of seller report same issue that without video call or after video call Amazon denied to disburse funds . It's totally unfair,if Amazon don't want to allow seller in platform it's okay but why not giving funds to them ? And no contact information no physical office,I sent letter in US Seattle office for to check but never get reply.
It has been a scamming just
Account deactivated unfairly and funds not released has been upto 110days
my account was deactivated almost 110 days ago totally unfair, account has no negative feedback no violation but Amazon directly deactivated and asking for invoices Even no return no complaint and have positive feedbacks on products . I provided invoices but Amazon never accept. I don't care about account I think Amazon has been a scamming company instead of ECOM . There was my funds almost £7700 but after some days showing £6213. 60 days passed I send appeal to disbursement team for funds but they replied that you use your account in illegall activities (without video call interview), I never do any illegal activity and all was smooth . Still I'm sending emails to them and opening cases but same response everytime. Support team always saying we can't help the disbursement department is different department just contact with them via email . I don't know what's happening with bezoz . Many of seller report same issue that without video call or after video call Amazon denied to disburse funds . It's totally unfair,if Amazon don't want to allow seller in platform it's okay but why not giving funds to them ? And no contact information no physical office,I sent letter in US Seattle office for to check but never get reply.
It has been a scamming just
3 replies
Abella_Amazon
Hello @Seller_OXgu6jabyswxV,
This is Abella from Amazon to assist you. Thank you for providing details about your account situation. I understand your concern about funds and account deactivation.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
We understand your concern regarding the funds disbursement on your account. Oftentimes, this happens our partner teams conduct a holistic review of our seller's account to ensure the safety of both customers as well as our selling partners.
We regret to inform you that the funding team's decision is final, based on your interview results. The rejection of funding was determined after careful consideration.
The rejection of funds decision are based on the Amazon Services Europe Business Solutions Agreement, which serves as the agreement between Amazon and the seller, and our Funds Disbursement Eligibility Policy.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
Seller_OXgu6jabyswxV
ITS NOT FAIR TEAM , SELLER INVESTING HERE AND AMAZON EAT FUNDS WITHOUT GIVING PROOF OF ACTIVITY OR COMPLAIN . I TAKE LOAN AND START A SMALL BUSINESS AMAZON BUT NEVER THOUGHT IT WILL HAPPEN . IM NOT SUCH WEALTY WHO CAN RAISE ISSUE IN COURT BUT THIS ACTS OF AMAZON HURT US VERY MUCH @Abella_Amazonkindly do fair decission with team its all for my family .
