Added Product (new listing) not showing up in inventory
Hi everyone. We are having an issue with new products being succesfully submitted but never showed up in our inventory at all. We have experienced this in the past, but not as bad as it has been the past week. Around 10-15 items just this week alone! Has anyone else experiencing this? It is really frustating.
Added Product (new listing) not showing up in inventory
Hi everyone. We are having an issue with new products being succesfully submitted but never showed up in our inventory at all. We have experienced this in the past, but not as bad as it has been the past week. Around 10-15 items just this week alone! Has anyone else experiencing this? It is really frustating.
2 replies
Seller_HeYYMdvdHcKv9
I've been noticing this for the last 10 hours as well
Glenn_Amazon
Hi there @Seller_YhMGiP5bDsV8n,
In general when there are delays in creating a new listing is that 1) the browser being used has a compatibility issue or 2) there is a backlog causing the updates to take an extended period.
I recommend reviewing to ensure that you are using a compatible browser (Chrome or Firefox) and clear your cache and cookies to ensure that the updates go through clearly.
If you are still having issues after this and listings don't appear after 48 hours I would recommend that you reach out to the Seller Support team with your SKU, ASIN, and if you are using an Upload the batch ID.
If you have any additional questions please feel free to reach out again with your Seller Support Case ID and I can review further. Thank you for your understanding.
-Glenn
