Account deactivation due to bank verification
discussion
I was prompted to submit bank account verification . I suspecti it was because I tried to remove my middle initial from my account name.
I've submitted several statements. A direct deposit form from the bank with account number, routing number, and name with the date stamp. Statements that were pdf, and photos as well.
I even just put my middle initial back on the account.
I put my store on vacation mode while it stated verifying account, because I was heading out if state. I received a notification that my account was deactivated, and that my amazon fulfillment inventory will be stranded.
I cannot get help. I've submitted 2 case logs asking for help to clarify what the issue is. Both tickets were closed almost immediately because my account is deactivated.
Any help will would be appreciated
Thank you
Account deactivation due to bank verification
discussion
I was prompted to submit bank account verification . I suspecti it was because I tried to remove my middle initial from my account name.
I've submitted several statements. A direct deposit form from the bank with account number, routing number, and name with the date stamp. Statements that were pdf, and photos as well.
I even just put my middle initial back on the account.
I put my store on vacation mode while it stated verifying account, because I was heading out if state. I received a notification that my account was deactivated, and that my amazon fulfillment inventory will be stranded.
I cannot get help. I've submitted 2 case logs asking for help to clarify what the issue is. Both tickets were closed almost immediately because my account is deactivated.
Any help will would be appreciated
Thank you
1 reply
LeviDylan_Amazon
Hello @Seller_s46TeDWZJRbQj,
Thank you for reaching out on the Forums.
I see that your account was deactivated for needing to complete the bank account verification for the Inform Consumers Act and you would like some guidance on how to get this resolved.
I have reached out to the appropriate team and found that your account has been reinstated at this time. Can you confirm if this is what you are seeing? If not, please include the associated case ID and details about the current issue you have, so we can take a look.
I look forward to your reply.
Wishing you the best,
LeviDylan
