Card info not accepting
I stoped selling on Amazon for a year or more. I was told to update my card info I Clicked the wrong card and it’s said invalid info. I corrected my issue and put the same card as before and I still get a email that my card info is incorrect. I’ve been waiting for days for a solution. Does anyone have a solution??
Card info not accepting
I stoped selling on Amazon for a year or more. I was told to update my card info I Clicked the wrong card and it’s said invalid info. I corrected my issue and put the same card as before and I still get a email that my card info is incorrect. I’ve been waiting for days for a solution. Does anyone have a solution??
2 replies
Seller_kIukTwdhvntAp
"Does anyone have a solution??"
Possibly.
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here is a thread where the OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
CR_Amazon
Hello there @Seller_pAALzCheyBso2
My name is CR and wanted to jump in here. I took a second to peek at your account and it appears from what I can see on my end that your account is active and you have a verified charge method on file. Please let me know if you are seeing otherwise.
Also, thank you @Seller_kIukTwdhvntApfor the additional information and steps above - much appreciated! @Seller_pAALzCheyBso2please feel free to mark the above response as the solution, should it have helped you get this figured out.
CR_Amazon
