25b pesticide exemption Issues
We are attempting to reinstate a pesticide product that is exempt from FIFRA regulation. The main ingredient of this product is cottonseed oil, so there is no way we can get an EPA number for it. There is no resolution since Amazon support always responds with a template message and keeps pushing me to provide an EPA number. I have already provided the product label showing the ingredients. Can anyone help me with this, please? I am so desperate.
25b pesticide exemption Issues
We are attempting to reinstate a pesticide product that is exempt from FIFRA regulation. The main ingredient of this product is cottonseed oil, so there is no way we can get an EPA number for it. There is no resolution since Amazon support always responds with a template message and keeps pushing me to provide an EPA number. I have already provided the product label showing the ingredients. Can anyone help me with this, please? I am so desperate.
5 replies
Emet_Amazon
Hello @Seller_bebXvsxUAehSZ,
Thank you for posting your concerns with your pesticide violation.
As it does sound like the product is some type of pesticide or related product, will typically first ask and ensure you have taken can passed our pesticide quiz.
If this has been completed, we may require supporting evidence such as pictures from all sides of the product and packaging, ensuring the images surrounding the ingredients list is clear and legible. If you are trying to dispute the decision, these images will need to be uploaded to the listing along with providing them on the appeal path in the account health page. This case is where you will provide all images, ingredients, and any supporting evidence that your product meets the mentioned exemptions.
Our review teams should be able to confirm compliance with the documentation, and when reviewing the listing they can confirm the listing also complies to resolve the violation.
Do you have a case ID that you can provide so we can look further into the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_bebXvsxUAehSZ,
Thank you for posting your follow up details and cases.
I have taken a look over the situation, due to their being concerns of the listing does not complying, but you are offering proof of compliance, I have raised this concern with the appropriate teams to continue looking into the situation. Once I receive some feedback on the review, I will follow up here.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_bebXvsxUAehSZ,
Thank you for your post.
I have followed up on the situation, our review teams are still working on this and have engaged additional teams on their end to ensure we receive a resolution. I have again requested additional information for you on the subject and stressed the delays thus far that you're experiencing.
As mentioned previously, please continue to monitor your account and as soon as I have an update on the subject, I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
