Lost buy box featured offer, please help!
"My ASIN B08K66BFV1 lost the Buy Box featured offer a few weeks ago, and I only noticed it two days ago. When I opened a case, I received repetitive AI-generated responses stating that the issue was due to a significantly higher price compared to other sellers. As the brand owner, we've been selling this product for over four years, and our pricing has always been stable. There is another seller who imported our product from the USA to the UK and is selling it at double our price. Our website pricing is consistent with Amazon, and we do not sell on other platforms.
I'm concerned that Amazon may be comparing our product's price with counterfeit or second-hand items. This situation is incredibly frustrating, and I feel that Amazon UK may not fully understand the context of our product's pricing
Lost buy box featured offer, please help!
"My ASIN B08K66BFV1 lost the Buy Box featured offer a few weeks ago, and I only noticed it two days ago. When I opened a case, I received repetitive AI-generated responses stating that the issue was due to a significantly higher price compared to other sellers. As the brand owner, we've been selling this product for over four years, and our pricing has always been stable. There is another seller who imported our product from the USA to the UK and is selling it at double our price. Our website pricing is consistent with Amazon, and we do not sell on other platforms.
I'm concerned that Amazon may be comparing our product's price with counterfeit or second-hand items. This situation is incredibly frustrating, and I feel that Amazon UK may not fully understand the context of our product's pricing