Apply my Wire Payment, Mod Help Please!
I sent a same-day wire payment to Amazon 12 days ago. I followed all of the steps provided, including sending an email to merchant-balance @ amazon
After 10 days, I opened the case 17723546801
Can a Mod help? It is critical that this wire is applied to my Seller Central account balance by tomorrow.
@Connor_Amazon
@Micah_Amazon
@CR_Amazon
Apply my Wire Payment, Mod Help Please!
I sent a same-day wire payment to Amazon 12 days ago. I followed all of the steps provided, including sending an email to merchant-balance @ amazon
After 10 days, I opened the case 17723546801
Can a Mod help? It is critical that this wire is applied to my Seller Central account balance by tomorrow.
@Connor_Amazon
@Micah_Amazon
@CR_Amazon
5 replies
CR_Amazon
Hi there @Seller_v9CJTWgM12hzu
My name is CR and wanted to hop in here to see if I may be able to get you some additional details here. Please know that I'm not a member of Seller Support and do not have the same tools or visibility into your account that you do.
Does this transaction show up in your payments tab in Seller Central?
Thank you for this case # as well. I will take a look now and review any correspondence provided ot this point.
CR_Amazon
CR_Amazon
@Seller_v9CJTWgM12hzu
CR here again. I did find case #17735982461 which was answered a few hours ago today, 5/14/2025. I can see that this has been escalated internally to the appropriate partner team for further review. Please be patient in receiving a response on this case and follow along there for an update.
Please refrain from opening additional cases with Support for the same issue as this can cause significant delays in resolution. Thank you for understanding.
CR_Amazon